Kelaghar believes your personal information belongs to you. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure.
We protect your privacy not just in words, but through technology and policy
All your data and transactions on Kelaghar are protected with 256-bit SSL/TLS encryption — the same security standard used by the banking industry.
Kelaghar never sells your personal data to advertisers or any third party. Your information is used solely for the purpose of providing our services.
You may request to view, correct, or delete your personal information at any time. We will fulfill your request within 30 days.
Your data is stored on secured servers, protected through regular security audits and updates.
Kelaghar only uses cookies that are necessary to improve the quality of its services. You can manage cookie preferences at any time through your browser settings.
In the event of a data security breach, Kelaghar will notify affected members via email or mobile within 72 hours.
Our core commitments: Kelaghar treats your privacy as its highest priority. We never sell your personal information, share it without authorization, or use it beyond what is necessary.
This Privacy Policy ("Policy") applies between Kelaghar and all its members. Kelaghar is an online Sports Betting platform built for Bangladeshi bettors, offering betting on cricket, football, and a range of other sports.
By using Kelaghar's website or creating an account, you are deemed to have read and accepted this Privacy Policy. We believe transparency is the best form of security, which is why we have detailed exactly how we handle your data here.
This Policy applies to all Kelaghar digital services — including the website, mobile app (if available), and any related services. If you click on a third-party link, that site's own privacy policy will apply.
Kelaghar collects two types of data — what you provide directly, and what is collected automatically through your use of the platform.
Information You Provide Directly:
| Data Type | Reason for collection |
|---|---|
| Full Name | Account identity & KYC verification |
| Mobile Number | Login, Verification & Communication |
| Email Address | Account Notifications & Support |
| Date of birth | Age verification (to confirm 18+) |
| National ID / Passport | KYC & Identity Verification |
| Mobile Banking Number | Deposit & Withdrawal Processing |
Automatically Collected Information:
Automatically collected data is used primarily to ensure platform security, prevent fraud, and improve service quality. This data cannot be used to directly identify you.
Kelaghar uses your information solely for the following purposes:
Your data is never shared with advertising companies, data brokers, or unrelated third parties. Kelaghar retains only the information necessary to provide its services.
Kelaghar may share your information with the following parties only in very limited circumstances and under strict conditions:
Before sharing data in any of the above circumstances, the relevant party is bound by a confidentiality agreement. They may only use the information for the specified purpose and are not permitted to share it further.
Important: Kelaghar never stores or shares your full password, full bank account number, or full card number anywhere.
Kelaghar uses cookies on its website to improve service quality and personalize your experience. We use three types of cookies:
To disable cookies, go to your browser settings. Note that turning off certain cookies may affect how some Kelaghar services function.
Kelaghar retains your data only for as long as necessary. Retention periods by data type are as follows:
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For the duration of active account |
| Transaction Records | 5 Years After Account Closure |
| KYC documents | As required by law (up to 7 years) |
| Betting History | 3 years after account closure |
| Support chat / email | 1 year |
| Log Files & IP Information | 90 Days |
After the retention period, data is securely deleted or anonymised so that individuals can no longer be identified.
As a Kelaghar member, you have the following rights regarding your personal data:
You can request to know what information Kelaghar holds about you.
You may request corrections to any inaccurate or outdated information.
You can request that your data be deleted under certain conditions.
You can request that your data no longer be used for specific purposes.
You may request a download of your data in a readable format.
You can object to your data being used for specific purposes.
To exercise any of these rights, email us at support@kelaghar.net. We will respond to your request within 30 days. Please note that certain data may be required to be retained due to legal obligations.
Kelaghar uses industry-leading security technology to keep your data safe:
Please keep in mind that no one can guarantee 100% security on the internet. To protect yourself, always use a strong password and never share it with anyone.
Security Tips: Kelaghar will never ask for your password or OTP via email or mobile. If anyone requests this information, it is a scam — please report it to us immediately.
Kelaghar strictly enforces an 18+ policy. We do not knowingly collect or store personal data from anyone under the age of 18.
If a minor has registered using a false age and this is later confirmed, the account will be immediately closed and all collected data will be securely deleted.
If you believe we hold data belonging to a minor, a parent or legal guardian should contact us at support@kelaghar.net.
Kelaghar reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date on this page will be revised accordingly.
For significant changes, we will make reasonable efforts to notify registered members via their mobile number or email in advance. That said, it remains your responsibility to review this page regularly.
Continued use of Kelaghar's services after an updated policy is published will be considered your acceptance of the new terms. If you do not agree with the updated policy, please request account closure.
For any privacy-related questions, complaints, or requests, please contact us through any of the following:
Support@kelaghar.net
Usually responds within 24 hours
Click the chat button on the site
Get help in Bangla, 24/7
We take every privacy complaint seriously. Upon receiving your complaint, a full investigation will be conducted and a response provided within 30 days.
Your privacy is never compromised at Kelaghar. Create a free account today and enjoy betting in a secure environment.
256-bit SSL Secured | Data Never Sold | 18+ Only