Kelaghar believes betting should be a source of fun, not stress. That's why we provide every member with access to limit-setting, self-exclusion, and support services.
We offer these features to keep your betting experience enjoyable and healthy
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Decide in advance how long you will bet in a single session. Once the time is up, the system will alert you and can automatically end the session if needed.
If you need a short break, set a cooling-off period ranging from 72 hours to 30 days. During this time, no betting activity will be possible on your account.
If you need a longer break, you can keep your account closed for anywhere from 6 months to permanently. Re-registration is not permitted during this period.
Set a loss limit in advance for any given period. Once the limit is reached, the system will automatically prevent you from placing further bets.
View your full betting history, profit and loss breakdown, and time-based analysis. Being aware of your own habits is the first step toward responsible gambling.
Kelaghar's Commitment: We want you to enjoy betting as entertainment. Win or lose, your mental and financial wellbeing always comes first for us.
Responsible gaming means betting consciously, in a controlled way, and purely for enjoyment. It's not just about following rules — it's a mindset. On Kelaghar, responsible gaming means betting in a way that doesn't negatively affect other areas of your life.
Betting is a popular form of entertainment — placing a bet on your favorite team while watching cricket or football is an exciting experience for many. But when it becomes a habit and you find yourself betting more to recover what you've lost, it's time to be careful.
In your Kelaghar account settings, you can set various limits entirely on your own terms. Reducing a limit takes effect immediately, but increasing one requires a 7-day waiting period — this is there to protect you from decisions made in the heat of the moment.
Set a daily maximum of ৳X, a weekly maximum of ৳Y, or a monthly maximum of ৳Z. Any deposit attempt beyond these limits will be blocked by the system.
Example: 60% of monthly limit usedSet a session limit if you don't want to bet for more than 1 hour at a stretch. You'll be automatically logged out when the time is up.
Example: 21 minutes used out of 1 hourSet a limit on how much you're willing to lose in a given period. Once that limit is hit, betting will be stopped automatically.
Example: 80% of loss limit reached — Warning!Setting limits is not a sign of weakness — it's what smart bettors do. Those who gamble responsibly are the ones who enjoy it most in the long run.
Betting addiction typically develops gradually. Many people don't realise when it has shifted from entertainment to a problem. Watch out for the following signs:
Chasing losses with repeated bets
Spending more time betting than you planned
Feeling restless or irritable when not betting
Hiding your betting from family or friends
Borrowing or taking loans to fund betting
Lying about betting or feeling guilty about it
Neglecting family, work, or studies because of betting
Placing increasingly larger bets to chase the same level of excitement
If you identify with any 3 of the signs above, please take a break and reach out to our support team. Asking for help takes courage.
Answer the following questions honestly. They will give you a clearer picture of your betting habits:
The more boxes you can tick, the better. If you tick fewer than 4, please reach out to our support team — we won't judge you, we'll help you.
If you feel you need a break for a few days or want to stay away from betting for the long term, use Kelaghar's self-exclusion feature. It is completely confidential and takes effect immediately.
Log in and go to the "Responsible Gaming" section.
Choose from 72 hours, 1 week, 1 month, 3 months, 6 months, or permanent exclusion — whichever suits your needs.
Submit your request after verifying your identity. Your account will be closed immediately.
Withdraw your balance before starting the exclusion. Deposits and betting are strictly prohibited during the exclusion period.
During self-exclusion, Kelaghar will not send any promotional emails or SMS. Once the exclusion period ends, your account is not reactivated automatically — you will need to submit a request yourself.
It is essential to ensure that family members — especially minors — cannot access betting. Kelaghar strictly enforces an 18+ policy.
If you suspect a family member has used your details to open an account and place bets, contact us immediately at support@kelaghar.net. We will take action right away.
Betting addiction is a recognised mental health condition. Seeking help is far more effective than trying to handle it alone. The Kelaghar support team is always here for you.
Our trained team is ready to assist you in Bangla. We're here to help, not to judge.
Talk openly with the people close to you. Their support can be your greatest strength on the road to recovery.
Please Note: Reaching out for help is a sign of strength. If you feel betting is causing problems in your life, contact us today — support@kelaghar.net. We'll handle everything with full confidentiality.
Betting at Kelaghar is about more than the thrill of winning — it's about playing in a safe, transparent, and responsible environment. Join today and make use of our safety tools.
18+ strictly enforced | Committed to responsible gaming | 24/7 support