Kelaghar FAQ – Answers to All Your Questions

No. Under Kelaghar's rules, each person may only register one account. If multiple accounts are found belonging to the same individual, all accounts will be suspended and any accumulated balance may be forfeited.

Yes. After registration, a verification link will be sent to your email. Simply click the link to activate your account. If you don't see the email, check your spam folder or request a new one.

After logging in, you can update your mobile number and certain personal details in Account Settings. To change your name or date of birth, contact the support team — identity verification may be required.

To close your account, email support@kelaghar.net or let us know via Live Chat. Please withdraw your balance before requesting deletion. Responsible gaming you can also take a temporary break.

kelaghar supports deposits via Mobile Pay, Nagad, Rocket, and DBBL (Dutch-Bangla Bank) net banking. All methods reflect your balance instantly.

The minimum deposit at kelaghar is just ৳200 BDT. There's no set maximum deposit limit, though account verification is required for larger amounts.

Deposits via Mobile Pay and Nagad are usually instant (1–3 minutes). Bank transfers may take 15–30 minutes. If it's been over an hour, contact support with a screenshot.

First, check whether the transaction was successful in your mobile banking app. If it was, take note of the transaction ID and reach out via Live Chat or email support@kelaghar.net. Most issues are resolved within 30 minutes.

Withdrawal requests at kelaghar are typically processed within 15–30 minutes, with a maximum of 24 hours. Requests made between midnight and 6 AM may be processed the following morning.

The minimum withdrawal amount is ৳500 BDT, with a daily maximum of ৳50,000 BDT. Verified accounts may be eligible for higher limits.

Withdrawals may be held if your account verification is incomplete, wagering requirements on a bonus haven't been met, or suspicious activity has been detected. Contact support for details on your specific case.

No. For security reasons, withdrawals can only be sent to the mobile number registered on your account. Payments to third-party numbers are not supported.

As a new member, you can get up to 50% Welcome Bonus on your first deposit. Deposit a minimum of ৳500 and the bonus will be added automatically. To view the bonus terms and conditions, Bonus Page View.

Wagering means you need to bet the bonus amount a specified number of times before you can withdraw. For example, a ৳100 bonus with 10x wagering requires ৳1,000 in total bets. Once the requirement is met, the bonus becomes withdrawable.

Voucher codes are available through kelaghar's promotional campaigns. On the voucher page enter the code to have a bonus or free bet added to your account. The voucher's expiry date and terms are listed on the page.

Yes, weekly and monthly reload bonus offers are available for regular members. Additional bonuses are also given during special cricket or football tournaments. For updates, Bonus Page Check back regularly.

At kelaghar, you can bet on cricket, football, tennis, badminton, kabaddi, hockey, and more. Special odds are offered for BPL, IPL, and World Cup matches for Bangladeshi users.

Live Betting lets you place bets in real time while a match is underway. Odds shift with every ball and every moment. Live matches are displayed separately on the Sports Betting page. Quick decision-making is key.

Once a bet is confirmed, it generally cannot be cancelled. However, if the Cash Out feature is available, you can partially or fully cash out before the match ends. The Cash Out option can be found in your betting history.

If a match is cancelled or abandoned, all bets placed on it are voided and the full amount is returned to your account. This happens automatically and is typically completed within 24 hours.

Odds for all upcoming and live matches On the match odds page Yes. You can view odds without logging in, but you'll need to sign in to place a bet.

No. Kelaghar's Privacy Policy your personal information is never sold or shared with third parties. Information is only disclosed when required by law.

Email support@kelaghar.net or reach us via live chat right away. We'll freeze your account and launch an investigation promptly. Make sure to change your password and enable 2FA.

KYC (Know Your Customer) is an identity verification process completed using a photo of your national ID or passport. It may be required for large withdrawals or if suspicious activity is flagged — it's there to protect you.